I was also looking for just the top rail but have not had any luck. Why Ripoff Report will not release author information! Corporate Advocacy Program: How to repair your business reputation. Menards review from Saint Peters, Missouri with 3 Comments: Told salesman that I wanted a pvc vinyl fence with a metal support bar in bottom of each panel. The product was advertised as "Maintenance Free with a Limited Lifetime Warranty" At no time was I ever told the vendor had gone out of business & the warranty was no longer valid. If you want to save money, go with a simple design rather than a lower-quality material. Poor customer service. Poly Vinyl Creations fence is the Southeast’s leading wholesale distributor of specialty vinyl, steel, and aluminum outdoor products. Simple solution... buy the complete panel and replace it. I contacted Menards customer service online to see if they would be able to help with me ordering just the top rail because that was all that was damaged.I didn’t want to buy the whole panel for 80 dollars when I only need one part.I got a response back from customer service that they were contacting product specialist and I would be contacted with response from product specialist.I waited two weeks with no response so I contacted customer service to inquire and was told basically no response from product specialist.They basically were absolutely no help what so ever.I was able to find the company that makes the fence for Menards but it seems that is a dead end also.Just to let people know if you have a problem with this fence you are out of luck getting any help. Home > review > wpc products > vinyl fencing from menards reviews . I should get them free!!! I’m looking to install my fence but would like to avoid the issue stated previously. I purchased 400 feet of Belmont Vinyl Fencing from Menards in Lima, Ohio in May 2014. Menards has told me, that although they still sell the product, warranty on the parts is no longer available because the vendor is no longer in business. They told 7-9 days now sept, trying to find the manufacture also no luck looking for gate parts and panal supports any one with information or phone number. Weather Wise vinyl fence is focused on customer care, innovative ideas, and quality products. That's the problem with buying imported products. Username and password will be sent to you via email. Who is ED Magedson - Founder, Ripoff Report. The fence panels are imported by the container load. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Menards. The routed post design allows fence rails to securely lock into place without brackets or hardware. This is a well know problem (complaints go back to 2010) with these plastic brackets. Rights Reserved, You Are About to Contact PissedConsumer.com. Cheap vinyl fences generally are thin and can easily be dented or otherwise damaged. Mr. anonymous.The fence isn’t imported at all.You don’t know what your talking about. Comment the review as Menards verified representative. You can try to reach review author by writing a comment to the review or try one of our business solutions. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. We are processing your message. Reason of review: I was told by Menards to paint & use ugly galvinized 2 x 4 joist hangers as a fix for the problem. The poorly designed/cheaply made plastic brackets holding the panels break causing the panels to blow out & completely disassemble themselves damaging the panels. Somehow, I'm short two braces -- that go along the top and bottom and the vertical pickets fit into them. Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All I have read and agree to the Pissed Consumer. Store was no help said they couldn't sell separately. Menards is fully aware of the problem yet continues to sell this product without advising the customer they can expect problems if they live in a cold climate. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Wood post inserts are only recommended in areas of high wind, deep frost lines or for extra support with gate hardware. You would more than likely find that to ship a component like a top rail from China would end up costing you close to what the entire panel would cost and that's why they don't offer individual components. This low-maintenance vinyl fence panel features a unique design that securely locks pickets into place providing strength and complete privacy. Thank You for Your Reply! I am out over $7000.00 and my only option is to remove & replace the entire fence. This low-maintenance vinyl resists damage from the sun, water and insects. If you want your response Estimated amount consumers saved since 1997: $15,590,010,907, Corporate Advocacy Program - Verified Status, REBUTTAL BOX™ This is crazy I spent $7,000 on this fence and can't get one upper rail! Read complaint about Menards 4571 S Parkway Dr, North Platte, NE. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. It may not be copied without the written permission of Ripoff Report. File your review. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. I bought 80 ft. of Yardworks Richmond vinyl fencing from Menards. I have the same issue. All business will get complaints. I purchased 400 feet of Belmont Vinyl Fencing from Menards in Lima, Ohio in May 2014. Top Rail broke by outdoor umbrella. I was going to try to contact Yardworks/Richmond to try to buy two braces. Mid Atlantic Vinyl Products is dedicated to the commitment of customer satisfaction, product innovation, and quality products delivered at a fair price. I went to Menards because Lowe's did not offer this option on the floor. In the last 1 1/2 years I have had to replace the fence panels continusly when ever the temps drop below 40 degrees. I went to this customers location and did a fence inspection. Would You Like to Convert It Into Review? I’m a cheapskate too, so I understand wanting to buy nay the piece you need but that’s not always possible. If you want, keep the old for any reusable pieces for future repairs. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. If you would like to see more Rip-off Reports on this company/individual, search here: Online Instructions Don’t Specify Bracket Placement. By not putting the brackets at the proper end of the side screw channel, when winter came, the fence was put under undesigned strained as vinyl contracts slightly during the winter.